On the day of Hot Lunch, the vendor delivers all the lunches in boxes (for cold items) and thermo bags (for hot items) at 11:15am. Parent volunteers then unload and sort all the items into division bins. At around 11:40am, Grade 7 students arrive to take the bins to the respective classrooms.

Cleveland is a very large school – over 500 students! Imagine all the hot lunch items that need to be unloaded and sorted to make it to the classrooms on time while hot items are still warm. This is why parent volunteers are essential to this program to ensure speed, accuracy, and quality!

First, make sure you have a Fresh Schools account. This is a school-wide communication tool used by CPAC to send general Hot Lunch emails and notices to all parents. You will also use Fresh Schools to sign up as Hot Lunch volunteer.

Second, once ordering is open, you will need to sign in to Munch-A-Lunch. If you are new to Cleveland and don’t have an account, register here: https://munchalunch.com/schools/cleveland/

Ordering is open twice a year for 2 weeks:

• Mid-September – Place your orders for Term 1
• Mid-January – Place your orders for Term 2

It is important to remember to place your FULL order for each term, as ordering will not be reopened after the closing date.

Credit card payment is accepted on Munch-A-Lunch. If you are unable to pay all at once, you can still submit your order, but please Email our Treasurer to discuss payment plan/options ASAP.

We work with vendors to provide as many options as possible to suit the most common dietary needs. Most vendors offer vegetarian, vegan, and gluten-free options.

You can skip vendors or weeks as desired when placing your order for the term on Munch-A-Lunch. Before submitting the final order, review fully to make sure you have placed the whole order correctly.

Ordering will not be reopened once it’s closed for the term. Changes cannot be accommodated. We encourage you to try a variety of items from the same vendor. Use Term 1 to explore the options, and Term 2 to order your child’s favorites. Limited exceptions will be made – Please email the Hot Lunch Coordinators to inquire: hotlunch@clevelandpac.com

Orders cannot be cancelled without at least 2 weeks advance notice. If your child is sick on Hot Lunch day, his/her order will be distributed to the Cleveland staff. Alternatively you can make arrangements with the Hot Lunch On-Site Coordinator to pick up your child’s order. Please make arrangements via email at hotlunch@clevelandpac.com.

Orders cannot be cancelled without at least 2 weeks advance notice. If you know your child will be away in advance, but you already placed an order that week, contact Hot Lunch at hotlunch@clevelandpac.com to cancel. Your Munch-A-Lunch account will be credited with the balance, which you can use next term/order period.

Parent volunteers are essential to keep the Hot Lunch Program running smoothly and on time! Each grade has been assigned a volunteer month, and parents are encouraged to sign up on Fresh Schools for the month you are assigned: Go to Calendar, and select the event. There will be an open invitation if there are not enough volunteers for a specific month.

We provide news and updates about Hot Lunch via Fresh Schools. If you are not receiving any emails about Hot Lunch, it is likely because you do not have a profile in Fresh Schools, or your child is not assigned to a class. Confirm your email address is correct in Fresh Schools, and your child has been assigned to his/her division.

You can contact the Hot Lunch Program in one of 2 ways:

1. Via Fresh Schools. Tap on “Create a new…”, select “Message”. Tap the “To:” field, and search for “Hot Lunch”. Select the contact “Hot Lunch (Committee)”. Compose your message and send
2. Via email to hotlunch@clevelandpac.com

We will do our best to reply within 48 hours.